Last updated: August 06, 2026
At Giftmos, we know that a gift is only as good as its delivery. This policy explains how, where, and when we ship your order.
We currently ship exclusively within the United States, including Alaska, Hawaii, and U.S. territories. We do not offer international shipping at this time, as our fulfillment network is optimized for domestic delivery speed and reliability. If you'd like to send a gift internationally, please contact us at info@giftmos.com and we'll do our best to accommodate special requests.
Every order placed on Giftmos ships free — no minimum purchase required, no membership needed. We believe the cost of shipping shouldn't stand between you and a thoughtful gift, so we've built free shipping into the price you see at checkout.
Most orders are processed and leave our Los Angeles fulfillment partners within 1-2 business days of purchase. Orders placed on weekends or holidays are processed the next business day.
Once shipped, most orders arrive within 4-7 business days depending on your location relative to our fulfillment centers. Customers on the West Coast typically see delivery in 3-5 business days; East Coast and central states typically see 5-7 business days. You will receive a tracking number by email as soon as your order ships.
We ship via USPS, UPS, and FedEx depending on package size, weight, and destination. Small, lightweight items (jewelry, candles, notebooks) typically ship via USPS. Larger or heavier items (blankets, cutting boards, speaker gift sets) may ship via UPS or FedEx Ground for better handling.
As soon as your order ships, you'll receive a shipping confirmation email with a tracking number and carrier link. If you haven't received tracking within 3 business days of ordering, please check your spam folder or contact us at info@giftmos.com.
While the vast majority of orders arrive on schedule, delays can occasionally occur due to weather, carrier volume, or address issues. If your tracking shows no movement for more than 5 business days, or your package is marked delivered but hasn't arrived, contact us at info@giftmos.com within 14 days of the expected delivery date and we'll investigate with the carrier or send a replacement.
Please double-check your shipping address at checkout. If a package is returned to us due to an incorrect or incomplete address provided by the customer, we will reach out to arrange reshipment, and additional shipping costs may apply.
Many of our items — chocolate truffle boxes, jewelry, personalized keepsakes — arrive in presentation-ready packaging suitable for gifting as-is. If you'd like a gift note included, add your message at checkout and we'll include a printed card with your order.
If you have any questions about your shipment, reach out to our team at info@giftmos.com or call us at +1 (213) 228-7000.